Help articles
Account and access
Why an access code may not arrive
VERIFIED signs you in with a six-digit code sent by email rather than a password. If the code has not arrived, these are the usual reasons.
Business verification
How to claim a Business Profile
Some businesses already appear on VERIFIED before anyone from the business has joined. Claiming one connects it to your account so you control what it shows.
Personal identity verification
How identity verification works
Verifying your identity confirms that a real, named person stands behind your Personal Profile. Here is what happens, and what VERIFIED does and does not keep.
Identifiers
How to connect and confirm a phone number
Connecting a phone number lets people confirm that a number really belongs to you or your business. Mobiles and landlines are both supported.
Affiliations and representatives
How to invite a representative
A confirmed affiliation lets customers check that someone contacting them really does work for your business.
Checks and Verify Now
What a Verify Now result means
Verify Now asks the other party whether they recognize a specific communication. Reading the result correctly matters, because it answers a narrower question than people expect.